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Casino Chateauguay
Casino Chateauguay

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Privacy Policy

We at Casino Chateauguay ("we", "us") respect your right to privacy and are committed to protecting any personal information we collect about you. This Privacy Policy explains how we collect, use, disclose, transfer and store your personal data.

Collection of Personal Data

When you interact with our website or services (the "Services"), we may ask for certain personal details from you, such as:

  • Contact Information: name, email address, phone number
  • Account Registration: username, password, date of birth
  • Payment Details: credit/debit card information, bank account numbers

Use of Personal Data

We collect and use your personal data to provide the Services, communicate with you, improve our products and services, and comply with applicable laws. For example:

  • To verify your age or location for regulatory compliance
  • To send you marketing materials (if you have opted-in)
  • To process transactions (e.g., deposits, withdrawals) related to gaming activities

Disclosure of Personal Data

We may disclose your personal data to third-party service providers who assist us in providing the Services. For example:

  • Payment processors: for transaction processing
  • Service providers: for maintenance and security purposes

Storage and Security

We store personal data on secure servers, with access restricted according to need-to-know principles.

Accessing and Updating Personal Data

You have the right to review, update or correct any inaccuracies in your personal information by contacting us directly via email or postal address below.

Security Measures

To ensure a safe gaming experience for all our players, we implement robust security measures:

  • 128-bit SSL/TLS encryption
  • Regular software updates and vulnerability testing
  • Compliance with data protection regulations

Children's Online Privacy Protection Act (COPPA)

Our Services are not directed at minors. Children under the age of 18 should be supervised by a parent or guardian when using our Services.

Consent

We will only process personal information if we have your consent, except as allowed by applicable laws and regulations.

Changes to Our Privacy Policy

This Privacy Policy may change over time. We reserve the right to update this policy at any time without prior notice.

Your Choices and Rights

You can choose:

  • Not to provide us with your personal data
  • To stop receiving marketing materials by contacting us directly or through unsubscribe links in emails

We comply with applicable laws, including but not limited to:General Data Protection Regulation (EU)Children's Online Privacy Protection Act (USA)

This privacy policy was last revised.